Privacy Policy
Our Commitment to Privacy
ACT Jubilant is committed to protecting your privacy and personal information. We handle all information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information We Collect
We may collect the following types of information:
- Personal details (name, contact information, date of birth)
- NDIS plan information and support needs
- Health and disability information relevant to your support
- Feedback and reviews about our services
- Website usage data (cookies, analytics)
How We Use Your Information
We use your information to:
- Provide NDIS support services
- Communicate with you about your support
- Improve our services and programs
- Comply with legal and regulatory requirements
- Process referrals and consultation requests
Information Sharing
We only share your information with your consent or as required by law. This may include sharing with:
- NDIS Quality and Safeguards Commission
- Your support coordinator or plan manager
- Healthcare providers (with your consent)
- Emergency services (if required)
Your Rights
You have the right to:
- Access your personal information
- Request corrections to your information
- Withdraw consent for information sharing
- Lodge a complaint about privacy handling
Contact Us
For privacy questions or to access your information, contact us:
- Phone: +61 424 488 439
- Email: admin@actjubilant.com.au
- Address: 75/20 Beissel St, Belconnen 2617
Last updated: January 2025