Accessibility
ACT Jubilant serves participants, families, advocates, and referrers. This page explains the standard we work toward on this website and how we handle accessibility in our support.
Our standard
We use WCAG 2.2 Level AA as our technical baseline for reviewing this website. That means we check colour contrast, keyboard access, labels, structure, and similar requirements as part of ongoing work.
We also follow W3C guidance on cognitive accessibility: making information easier to find, understand, and use without unnecessary mental load.
This is a working standard, not a finished certificate. We have not claimed full WCAG compliance unless and until an audit confirms it. We update this page as our review work progresses.
Cognitive accessibility commitments
Many of the people who use this site benefit from more than technical checkboxes. These are the principles we design and review against:
- Clear language — We use plain, direct wording and avoid unnecessary jargon where we can.
- Predictable navigation — Pages follow a consistent structure. A skip link lets you move straight to the main content.
- Reduced overwhelm — We aim to keep layouts calm, with one main action per section rather than competing messages.
- Readable spacing — Text, headings, and sections are spaced for comfortable reading on screen and on mobile.
- Helpful form errors — Forms explain what is missing or unclear, so you can correct fields without guessing.
- No time pressure — Nothing on this site requires you to complete a task within a countdown or before a timer runs out.
- Accessible media — Videos use posters and controls you can operate with a keyboard. We describe images where alt text adds meaning.
- Content that supports comprehension — Information is grouped by topic with clear headings, so you can scan or return to what you need.
Technical compliance is not enough
A site can pass automated checks and still be hard to use in real life. We treat accessibility as something to test with people: participants, family members, advocates, and others who reflect the community we support.
Where we can, we run usability sessions, listen to reported barriers, and adjust layout, wording, or tools based on what people actually experience. That feedback is as important as any checklist.
Tools on this website
The accessibility toolbar at the top of every page offers:
- High contrast mode
- Large text option
- Dyslexia-friendly font option
- Read aloud for the main page content
- Keyboard navigation across the site
- Skip link to main content
- Alternative text on meaningful images
- Visible focus states on interactive elements
Preferences are saved in your browser for return visits. If a tool does not work as expected on your device, please tell us.
Ongoing review
Current and planned work includes:
- Regular review of public pages against WCAG 2.2 Level AA criteria
- Checking forms, navigation, and media on mobile and desktop
- Fixing barriers reported by visitors, participants, families, and referrers
- Usability sessions with people who reflect our audience, where we can arrange them
Accessibility in our support
Beyond this website, we aim to deliver support that people can participate in meaningfully:
- Communication in formats that work for each person where practicable
- Activities and venues chosen with access needs in mind
- Support plans shaped around how someone learns, moves, and engages
- Staff trained in disability awareness and respectful support
Report a barrier or suggest an improvement
If something on this website or in our services is difficult to use, we want to know. Contact us directly or use our feedback form.
- Phone: +61 424 488 439
- Email: admin@actjubilant.com.au